Description:
Micrologic is looking for an enthusiastic quality driven and forward-thinking Field Technician to join our team. in this position you will service and support existing customers as well as new customer installations. As a Field Technician, you would be a part of a dynamic team that will allow you to grow as Micrologic grows.
Position Type: Full-Time
Compensation: Competitive Pay
Benefits: Health, 401k, Paid Time Off
Tasks and Responsibilities:
· Provide quality customer service surrounding company values.
· Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency service calls on a timely basis.
· Discuss with the customer the problem being experienced and possible resolutions.
· Read blueprints, programming documentation and wiring diagrams.
· Terminate and understand color codes for category cable and fiber optics.
· Troubleshoot low-voltage system issues and correct them accordingly while in the field.
· Basic programming of security systems, CCTV systems, access control systems, life-
· safety systems.
· Perform technical tasks with minimal supervision.
· Perform installation and troubleshooting of, but not limited to, access systems, security systems, structured cabling, gate operators, phone systems, audio/visual, sound systems.
· Perform testing to verify high quality installations.
· Communicate effectively with team members.
· Troubleshoot equipment failures and repair or replace defective parts as needed.
· Perform preventative maintenance on necessary equipment.
· Train customers on new or existing installations.
· Maintain a clean and well stocked company vehicle.
Job Requirements
· High school diploma or equivalent.
· Electrical License preferred but not required.
· Differentiate between different sizes and colors of wires.
· Minimum of 2 years of experience in a similar role.
· Excellent time management skills to handle appointments efficiently and stay on schedule.
· Mechanical and electrical skills.
· Problem-solving skills to diagnose problems with malfunctioning equipment.
· Good communication and customer service skills.
· Ability to install system hardware and wiring.
· Must have knowledge of security systems, access systems, structured cabling, phone systems, audio/visual, and sound systems.
· Clean driving record.
· Must be able lift 50 pounds.
· Must be able to work at an elevated position, including but not limited to, ladders of up to 30 feet, aerial work platform and bucket truck, roof tops.
· Ability to work in tight or confined spaces.
How to Apply:
If you are interested in applying for a position at Micrologic, please send a resume and cover letter to the Office Manager at careers@3wlogic.com or at PO Box 328, Buckhannon, WV 26201.